1. How will my item(s) be shipped? How long it will take ?

We will use express shipping methods such as DHL, Fedex, TNT to get the products to you as soon as possible. Usually take 3 – 6 days to all major destinations, the fastest shipping method worldwide so far

Note: The delivery time mentioned above does not include order processing time.

2. How much would it the shipping cost ?

Shipping fee is determined by your products weight, order sub-total and your destination. You will be informed with “Estimate Shipping Costs ” which will be displayed by adding all items to shopping bag.

We currently ships orders via carriers who offer international shipping services at a competitive price, we’ve been cooperating with DHL, UPS and Fedex to ensure your package be safely delivered.

 

Orders US$ 399 or up get free shipping in following countries:

United States

Canada

United Kingdom

Italy

Ireland

Canary Islands

Australia

Germany

Austria

Denmark

Monaco

Channel Islands

France

Sweden

Belgium

Norway

San Marino

Hong Kong

Spain

Luxembourg

Netherlands

Switzerland

Puerto Rico

Macau

3. Who is responsible for custom duties incurred ?

It is the buyer’s responsibility for any custom duty fee that might be charged from delivery. How the import duty will be charged depends on each country’s custom policies.

4.Update on covid-19

Our logistics site continues to operate and dispatch your orders within the usual deadlines*. We have reinforced health measures to ensure the safety of our employees and the proper preparation of your orders.

Our transport partners are also taking all necessary measures to ensure that your delivery takes place in compliance with recommended health regulations.

Our free returns period has been extended to 60 days.

Rest assured that our teams continue to do their utmost to deliver the best possible customer experience, as we have always done.